If you’ve integrated Genvid SDK into your project but don’t hear the audio in the stream, this may be due to the following:
When you create a new cluster, the audio setting is set
Silent = true by default.
To modify this:
- Go to your Cluster Settings page
- Scroll down to the Input section
- Change Silent to
false, Save changes.
- Restart your Jobs and verify the stream
If the issue persists, please contact us for additional assistance.