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Contacting us about Bugs and Feedback
Find bugs? Need help? General feedback?
If you have a bug or feedback you’d need to submit to us, you can do so by one of the following methods:
Publicly:
Creating a new post which will allow the forum community to c…
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3
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September 7, 2017
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Unable to Start services (Cloud Setup)
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2
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October 1, 2019
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Cloud Setup Staring Unity Job stays on pending forever, no logs
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5
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October 1, 2019
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[SDK 1.19.5] Cloud Cluster Setup
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3
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September 30, 2019
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How do I run Unity Sample app on Android/iOS?
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4
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July 2, 2019
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Unable to add the extra information of Game Data for Genvid Sample App
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4
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May 7, 2019
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Browser receives gamedata only once
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3
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January 9, 2019
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How to set push urls in client
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9
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December 26, 2018
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How to change game's current working directory in game.hcl
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10
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December 18, 2018
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Unity job stuck in "unregistered" state
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4
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December 15, 2018
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Can't receive streaming in webUI (sample Tutorial) after restarting machine
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7
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December 6, 2018
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How to add game log in Tutorial.cpp?
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2
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December 2, 2018
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How to know what events are really sent by Tutorial's webUI?
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12
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November 30, 2018
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Cannot view tutorial
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3
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November 28, 2018
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Install-toolbox error
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5
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November 21, 2018
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Genvid-bastion install fails every time
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3
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October 6, 2018
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Moving Local Bastion to Cloud
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3
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September 19, 2018
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Upside down video stream with Unity 2018.2
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2
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September 10, 2018
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Annotation Timeout?
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6
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September 5, 2018
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SubmitGameData fail with error InvalidParameter
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7
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September 4, 2018
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Running a game from Steam on Cloud
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2
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September 4, 2018
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Authentication error on disco
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4
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August 10, 2018
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AutoTimecode error when running build
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9
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August 10, 2018
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How to set default viewer latency?
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2
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August 3, 2018
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How to check SDK version after update?
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2
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July 30, 2018
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Setting silent to false kills video too
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16
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July 26, 2018
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'TextDecoder' is not defined - IE / Edge support
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5
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July 11, 2018
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Game won't start, multiple compose services
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4
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July 11, 2018
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Bastion install error
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7
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July 2, 2018
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Cannot start game job
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4
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June 27, 2018
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